Frequently asked questions
Programmes
What is ASTRA Ready?
A learning and certification provider for people who sell, advise on or support cloud, security and AI solutions. We teach two things together: reading the evidence behind a deal, and selling it honestly. You can take a certification programme, which ends in a supervised exam and a credential, or a short course, which ends in a certificate of completion.
Do the programmes teach selling, or only the technology?
Both. Every programme includes Sales Craft modules on discovery, qualifying, value, objections and next steps, with a role-play against an AI customer after every module. The exams include selling tasks too: what to ask, say or commit to, based on the evidence in the case.
Which programme should I start with?
The ASTRA Tech Sales Associate programme builds core skills and needs no prior programme. The ASTRA Tech Sales Advisor programme is for larger, multi-party deals, and you can start there directly.
Is there a programme for selling cybersecurity?
Yes. The ASTRA Cybersecurity Sales Specialist programme is for people who sell security products or services. No earlier ASTRA Ready programme is required.
How long do the programmes take?
The Associate programme has 5 modules and 40 chapters, about 25 guided learning hours. The Advisor programme has 7 modules and 56 chapters, about 33 hours. These are provisional planning estimates.
How is the Cybersecurity Sales Specialist programme structured?
6 modules · 36 sections · direct entry.
What is the difference between ASTRA Tech Fundamentals and the ASTRA Tech Sales Associate?
Fundamentals tests whether you understand the technology you sell, support or promise — the parts, the costs, the data, the security questions, the AI claims. The Associate tests whether you can make a defensible commercial decision with that understanding in a deal. Fundamentals is shorter (45 minutes, 30 questions) and is not a prerequisite.
Is ASTRA Tech Fundamentals a technical certification?
No. It certifies customer-facing understanding, not engineering or security skills.
Can I buy it now?
Yes. The ASTRA Tech Fundamentals voucher is on the pricing page. Learning, practice and the mock examination open when your order is paid; the supervised examination opens when certification goes live.
Can I try it first?
Yes. The free sample is one commercial case with five tasks, and needs no account.
Certification
Is certification open?
Exam vouchers are on sale on the pricing page. Learning, practice and the mock exam open when your order is paid; supervised sittings open when certification goes live, and voucher holders are told the date by email.
What is the exam like?
A supervised online exam of realistic customer cases: 120 minutes at Associate and Advisor, 100 minutes at Cybersecurity Sales Specialist. You answer from the evidence supplied.
Do I need the programme to sit the exam?
No. Every question is based on the published exam objectives.
How long will a credential be valid?
Three years. Anyone will be able to check a credential on its public verification page.
Courses
What is the difference between a course and a certification programme?
A course is short, self-paced training: five to nine hours, with videos, lessons, AI-customer role-plays and a final assessment. Passing earns a certificate of completion, not a credential. A certification programme is the full path to a supervised exam and an ASTRA credential. See the six courses.
Which course should I start with?
Tech Sales Craft covers the whole sales cycle and suits most people new to technology sales. Choose Selling AI, Channel and Partner Selling, AI for Sales Teams, Cybersecurity for Business Conversations or Securing the AI Era for one specific conversation.
Can I buy courses for my team?
Yes. Team packs of 5, 10 or 20 seats. You assign seats by email and see each person's progress, never their practice conversations. See pricing.
How long do I have access to a course?
The course is self-paced with no expiry date on your enrolment.
Organisations and partners
Can my team or college use ASTRA?
Pricing and policies
How much does it cost?
Programme packages, course seats and team packs are listed on the pricing page.
How is my data used?
Only to run your learning and exams. Read the privacy notice.
Can I get adjustments for a disability or condition?
Yes. Request an accommodation before you book. See the Candidate Handbook.