Privacy

Information we use

We use details you provide in guide requests, organisation or partner enquiries, account registration and support conversations. For signed-in learning, we also keep access grants, progress, attempts, responses, simulation records and relevant security events.

Why we use it

• Provide requested guides and respond to enquiries.
• Authenticate users, enforce access and preserve learner progress.
• Operate practice, simulations and private assessment validation safely.
• Prevent abuse, investigate faults and meet applicable obligations.

Optional updates

Marketing consent is optional and separate from receiving a guide or sending an enquiry. You can decline it without losing those services.

Sharing and access

Information is available only to authorised services and people who need it for these purposes. Organisation reporting is designed to protect private learner answers and explanations. Public forms do not create learner or partner access.

Your choices

You may ask about information linked to you or request a correction through the same verified contact channel used for your account or enquiry. Some records may need to be retained for security, integrity or legal reasons.