The AI customer challenge
Answer an AI-played customer, get a grade — Strong, Partly or Not yet — with feedback, and then see the model answer.
Read the evidence
The setting and the evidence card the customer is holding.
Answer the customer
The AI customer asks; you reply in up to 600 characters each time.
See your grade
Strong, Partly or Not yet, with feedback on each point, then the model answer.
Daniel Cooper, Digital Operations Director
Jurenalo is considering an AI routing assistant for its service desk after seeing a strong headline in a proposal. Daniel wants you to separate the measured pilot result from the broader claim and explain where a person still keeps approval.
Kavita Rao, Data Protection Manager
Sarenivo is checking the privacy wording for a support-assistant pilot before staff upload customer conversations. Kavita wants you to separate storage, support access and the no-training promise instead of turning one statement into a blanket privacy claim.